Talk to a human.
We answer every email ourselves — no support tickets, no chatbots, no "we'll get back to you in 7-10 business days" nonsense.
General questions
We read every email.
Whether it's a quick question, feedback, or you're stuck on something. Email lands in our actual inbox — usually a 4-12 hour response time.
hello@heymolly.ioSales & Enterprise
For larger teams.
Custom contracts, agency packages, 100+ brand profiles, procurement processes, or anything else above the Scale plan? Let's set up a call.
hello@heymolly.ioBug reports & feature requests
Help us improve.
Found a bug, see something off, or have an idea for a feature that should exist? Send it our way — every report is read by our team.
hello@heymolly.ioAverage response: 4 hours
We're a small team in Stockholm. During EU business hours, responses are usually within 1-3 hours. Outside hours, expect next business day. We don't outsource support — when you email, someone who built Molly reads it.
100% remote
We're a remote-first team distributed across Europe.
Hey Molly, a service by Tomjar invest AB · Org no. 5593172520
Workplace 100% remote
Most questions are answered here.
We've put together detailed FAQs on each feature page and the pricing page. If you're stuck on a specific question, the answer is probably already there. If not — email us.